• IT / Computers
  • HR / Recruitment / Training
  • IT / Programmer
  • Call Center / BPO
  • May 10, 2019

Experiences:

5.8 years

Fixed Wireless Broadband Officer

Network monitoring and maintenance.,Answers general questions and provides extensive learning to end users on DSL functionality.Identifies, researches, and resoles customer issues using the computer system.Records complaints that need investigation and resolution for appropriate tracking.Escalate units that are within warranty to the proper vendor.Monitor vendor performance and report to the client based on vendor SLA's. 

Education:

From:
Jun 2008
To:
Mar 2013

Bachelor of Science in Computer Engineering

St. John Technological College of the Philippines

Applicant Photo
Applicant ID: 4928
Top Skills
  • Proficient in Microsoft Application
  • Network troubleshooting
  • San Jose Del Monte, Bulacan