•Resolve customer complaints via phone, email, or social media
•Assist with placement of orders, refunds, or exchanges
•Utilize computer technology to handle high call volumes
•Attempt to persuade customer to reconsider cancellation
•Inform customer of deals and promotions
•Must be a college graduate
•Good in verbal and written for both English and Mandarin communication skills
•Amenable to work in QC
•Willing to work on shifting schedule
You can also WALK-IN AND APPLY!
Quezon City Site
4th Level Fisher Mall, 325 Quezon Avenue corner Roosevelt Avenue, Brgy Sta. Cruz, Quezon City, Metro Manila.
Global Headstart is the place to find your Call Center job in Metro Manila, Visayas and Mindanao. We have work locations in Makati, Quezon City, Pasay, Mandaluyong, Alabang, Taguig, Cebu, Davao, Bacolod and more. We provide easy jobs for Fresh Graduates, High School Graduates, and College Undergraduates. We have fun accounts such as Gaming, Airline Ticketing, Hotel and Travel, Telco and etc. We accept applicants even without any BPO experience who are willing to be trained.
- Good in verbal and written for both English and Mandarin communication skills